Policyholder FAQ's

A. Yes for your Texas policy that begins with the policy prefix of TXFP, TXHO or TXHP you can call 346.214.6604 24 hours a day to make a payment. This is not currently offered in Arizona.

A. Yes you can. Use the Make a payment link on the top of the page for the state you are in.  You will need your policy number and mailing zip code.

A. Scroll down and use the link below these FAQ’s.

A. Your agents can answer any question you have about your policy, get you a copy of the entire policy or a form on the policy, take a payment for you and file a claim for you.

A. Yes. You can find the address for mailing a payment or an overnight payment on the left hand side of this page.

A. You may send the Loss Notice to rhpclaims@rhpga.com , fill out the claims loss form on RHPGA.com or call us at 888.432.9393 or 713.621.9393 to report a new claim.

A. Please mail back original check to 3730 Kirby Suite 850, Houston, TX 77098
Attn: Claims Department and with a note on the reason for re-issue.  If any policy changes need to be made, please provide verifiable documentation with original check.  Ex: Update Mortgage – New Mortgage Statement

A. Please contact your assigned adjuster or call our office.